Privacy Policy
Urbanglint ("we," "us," or "our") operates urbanglint.com. We are committed to protecting the privacy of individuals who visit and interact with our website. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information, consistent with Canada's federal private-sector privacy legislation, the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using this website, you consent to the practices described in this Policy.
1. What Personal Information We Collect
We may collect personal information you voluntarily provide through our contact or newsletter forms, including:
- First name and last name
- Email address
- Message content (for contact form submissions)
We also collect certain non-personal, technical information automatically, including:
- IP address and general geographic location (country / region)
- Browser type and version
- Pages visited and time spent on pages
- Referring URL
- Device type and operating system
2. How We Use Your Information
We use personal information for the following purposes:
- To respond to inquiries submitted through our contact form
- To send educational saving tips and newsletters to users who have opted in
- To improve our website content and user experience
- To comply with applicable legal obligations
We do not use your personal information for automated decision-making or profiling that produces legal or significant effects on you.
3. Consent
By submitting your information through our forms and checking the consent checkbox, you expressly consent to our collection, use, and disclosure of your personal information as described in this Policy. You may withdraw your consent at any time by emailing us at support@urbanglint.com. Withdrawing consent may limit our ability to respond to your inquiries or send you communications you have requested.
For email communications, every message we send includes an unsubscribe link. You may opt out at any time without affecting the lawfulness of prior processing.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted service providers who assist us in operating our website and communicating with you, under strict confidentiality agreements
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of Urbanglint, our users, or others
Any third-party service providers we engage are required to handle your information consistent with this Policy and applicable Canadian privacy law.
5. Cookies and Tracking
Our website uses cookies and similar technologies. Please see our separate Cookie Policy for full details. You may control cookie settings through your browser. Note that disabling certain cookies may affect site functionality.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless earlier deletion is requested. Newsletter subscribers are retained until they unsubscribe or request deletion.
7. Safeguards
We implement reasonable organizational, physical, and technical safeguards appropriate to the sensitivity of the personal information we hold. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Access and Correction
You have the right to request access to the personal information we hold about you, and to request correction of inaccurate information. To make such a request, contact us at support@urbanglint.com. We will respond within 30 days as required by PIPEDA.
9. Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Children's Privacy
Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from individuals under that age. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website following changes constitutes acceptance of the revised Policy.
12. Contact
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Business Number: 828460923RC0001
- Email: support@urbanglint.com
- Phone: +1 (800) 555-0192
- Registered Address: 100 University Ave, Toronto, ON M5J 2Y1, Canada
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.